Help & Support

How can we help?

Frequently asked questions

A list of common questions we get asked is available, with answers on our FAQ page. If your question is not answered here, please feel free to submit it to and we can answer it for you and add it to the other questions on that page.

User guides

For general information and guides on key features of the platform and a run down on what they are and how to use them, visit our guides page for video and PDF content.

More detailed information on key features can be obtained by talking with one of our Green Brain Consultants. Contact us here.

Technical support and assistance

Some common technical issues can be addressed by viewing the user guides or the FAQ. There is also a function to reset your password if you have forgotten it or need it changed.

All other technical support questions can be sent to where it will be picked up and personally addressed by a member of our technical team.